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AI Chatbots for Business

Chatbots that answer customers and staff from your own content, with sources.

Your customers ask the same questions every day, and your team answers them by hand. A good AI chatbot answers instantly, at any hour, from the content you already have.

The key word is your content. I build retrieval-augmented (RAG) chatbots: they search your help pages, documents and product data first, then answer from what they find, with a link to the source.

Where it helps

  • Customer support: order questions, policies, how-to answers, around the clock.
  • Sales: product questions on your website, with a hand-off to a person when someone is ready to buy.
  • Internal help desk: staff ask about processes and policies instead of searching shared drives.

What I have built

I built a RAG chatbot SaaS where customers upload their knowledge, get a chatbot that answers from it and pay through Stripe subscriptions.

Process

How it works.

01

Collect

We gather the content the bot should know, such as help pages, PDFs, policies and product data.

02

Build

A retrieval (RAG) chatbot that answers only from that content and shows where each answer came from.

03

Test

We test it with real questions, including tricky ones, and tune the answers and limits.

04

Launch

Embedded where your users are, with logs and a simple way to keep the content fresh.

FAQ

AI Chatbots for Business: common questions.

Will the chatbot make things up?

A retrieval chatbot answers from your own content and shows its sources, which cuts guessing a lot. I also set it to say "I don't know" and hand over to a person when the answer is not in your content.

Where can the chatbot live?

On your website, inside your app, in a customer portal or as an internal tool for your team.

Can it take actions, not just answer?

Yes. A chatbot that books, looks up orders or updates records becomes an AI agent. See AI agents for business.

Need help with ai chatbots for business?

Share what you are building or what is stuck. You get a straight answer on what I would do, how long it takes and whether I am the right fit.